FAQ’s

How often should I change my air filter during the spring and summer months?

A typical 1″ throw away should be changed about once every two months. An electronic filter should washed every month.

Will programmable thermostats save me money on energy bills?

Yes, these thermostats can save energy by lowering or raising the temperature of a house while away during the day or set back at night.

Should I cover my outdoor unit during the winter to keep it free from leaves?

No, the outdoor unit is made to withstand the elements. In fact, damage can occur by covering the unit by trapping moisture inside the unit and causing corrosion in the electrical components. It is best to have the unit serviced in the spring and allow a technician to clean the air conditioner.

Should my outdoor heat pump run during the winter?

Yes, it is normal for an outdoor heat pump to run during the winter as it is the primary heating and air conditioning source for all of the seasons.

If my air conditioner isn’t cooling does that mean I need a new unit?

Many minor service problems can diminish the cooling process such as a dirty filter, outdoor condenser, and indoor evaporator coil. Another cause could be caused by a leak in the system. It is advisable to have a service technician evaluate the systems performance and either repair the system or recommend a replacement or upgrade.

When is the best time of year to replace my air conditioner?

You should replace the system as soon as it fails. If you wait until it gets hot you may have to wait because of the volume of business most heating and conditioning companies get during this time. Also, many manufacturers give incentives to buy in the off season.

Is there an ideal temperature setting for summer comfort or is it ok to turn the thermostat up to speed cooling?

Studies show the majority of people feel comfortable with a cooling temperature of 75 degrees and a heating temperature of 70 degrees. Also, most houses are designed on this standard. However, individual comfort standards may vary.

How can using my ceiling fan help control my home’s indoor comfort?

Ceiling fans can help circulate and mix in areas such as those with tall ceilings that tend to stratify the air. They can also help to keep the air moving while the system is off to help maintain your comfort.

How long should my air conditioner last?

On average around 15 years, although some units may not last that long due to heavy usage or mechanical problems along the way.  A good installation and the proper sizing will greatly contribute to the longevity of an air conditioner.